Privacy Policy

Effective date: 10/1/25

Silver Linings Transitions (“we,” “our,” “us”) respects your privacy. We collect only what we need to serve you well and keep it safe.

Information We Collect

  • Contact details (name, phone, email, address).
  • Project and service details you share with us (e.g., move dates, organizing goals).
  • Payment information processed through secure providers.
  • Website usage information (via cookies/analytics—see Cookie Policy).

How We Use Your Information

  • To schedule services, communicate about your project, and send invoices/receipts.
  • To improve our services, website, and customer experience.
  • To meet legal, tax, or accounting requirements.

When We Share Information

  • With trusted service providers who help us deliver our services (e.g., payment processors).
  • When the law requires it (e.g., a legal request).
  • We never sell or rent your personal information.

Photos and Testimonials

  • We may share before/after photos or testimonials only in a way that does not identify you unless we have your explicit permission.

SMS Privacy Policy

SMS Communications

  • If you opt in to receive text messages from Silver Linings Transitions, we may use SMS to communicate about appointments, services, reminders, and relevant updates.

How SMS Information Is Used and Shared

  • We do not sell, rent, or share your SMS opt-in consent with third parties for marketing purposes. 
  • We may share your personal information, including phone numbers, with trusted third parties that help us deliver text messages, such as messaging platforms, telecommunications providers, and vendors who assist with SMS delivery. These parties are only permitted to use your information to support our messaging services and are required to protect it.
  • SMS consent and opt-in data will not be shared with third parties outside of supporting our messaging services.

Opting Out

  • You can opt out of SMS messages at any time by replying STOP or by contacting us directly. Message and data rates may apply.

Your Choices and Rights

  • You can request access to, correction of, or deletion of your personal information (subject to legal retention requirements).
  • You can opt out of non-essential emails at any time.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information and limit access to authorized personnel.

How to Contact Us

Questions or requests about your privacy?

  • Email: info@silverliningstransitions.com
  • Phone: 760-522-1624